Back to Blog
Product Update

Engagement Scoring: Predicting Member Churn Before it Happens

SkyLution Team
Engagement Scoring: Predicting Member Churn Before it Happens

In large congregations, it's easy for members to slip through the cracks. Attendance declines gradually, and by the time a pastor notices, the member may have been disconnected for months.

Our Engagement Algorithm

EcclesiaOne tracks multiple engagement vectors—including Sunday attendance, homecell participation, volunteer schedules, and giving frequency. Our system processes these variables using a background CRON function to generate a localized engagement score.

Proactive Pastoral Care

Pastors receive a weekly digest listing members whose scores have dropped significantly, enabling proactive support and outreach.